---
sidebar_label: E-Signatures
sidebar_position: 10
description: Review DocJacket e-signature requests and track signer completion status across documents.
---

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<!-- Source: docs/documents/esignatures.md -->

# E-Signatures

The **E-Signatures** page gives you one place to review signature requests and signing progress.

Signature requests can come from a transaction document or from a form packet built from office-approved templates. The E-Signatures page tracks requests across statuses such as pending, partially completed, completed, cancelled, declined, or expired.

## What you see

The list includes:

- Document name
- Related transaction address
- Signature status
- Number of signers
- Completion progress
- Created date

Rows show whether a request has expired. Pending and partially completed requests can be cancelled from this page.

## Cancelling a request

Pending or partially completed requests can be cancelled from the E-Signatures page. Completed requests remain as signed records.

## Document requests vs form packets

Use a document-level Signature Request when you already have the exact PDF in the transaction Documents tab and only need to send that document for signing.

Use an approved form packet when you want DocJacket to assemble one or more reusable office forms, autofill transaction data, collect any remaining agent-entered fields, and send the packet for signing.

The setup is different:

- Uploaded document requests are started from a document row action.
- Office-approved form packets are started from the transaction **Documents > Forms & signatures** subtab.
- Form packets require the transaction to have an office, at least one published template for that office, and designated broker information on the office's **Branding** tab.

## Related docs

- [Signature Requests](./signature-requests.mdx) explains how to send a document for signature from a transaction.
- [Approved Form Templates](./approved-form-templates.md) explains how to build reusable office forms.
- [Form Packets](./esignature-form-packets.md) explains how to send approved forms for signature.
- [Offices](../settings/offices.md) explains where office-approved forms and signer defaults are managed.