Webhooks

Webhooks let you send real-time event notifications from DocJacket to external services — like Zapier, Slack, Microsoft Teams, or your own custom applications.

Setting up a webhook

1. Go to Settings > Connections
2. Click Create Webhook
3. Enter the URL where you want events sent
4. Choose which event types to subscribe to:
   • Document changes (uploaded, approved, rejected)
   • Transaction changes (created, updated, status changed)
   • Task changes (created, completed)
   • Milestone changes (completed, approaching)
5. Save the webhook

DocJacket will send a POST request to your URL every time a subscribed event occurs.

Monitoring

The Connections page shows delivery stats for each webhook:

• Success rate — How many deliveries succeeded
• Recent deliveries — Status of the last several attempts
• Failures — If deliveries are failing, you'll see error details

DocJacket includes circuit breaker protection — if a webhook fails repeatedly, it's automatically paused to prevent flooding a down endpoint. You can re-enable it once the issue is resolved.

Common uses

• Slack notifications — Get a message in Slack when a document is uploaded or a task is completed
• Zapier automations — Connect DocJacket events to thousands of other apps through Zapier
• Custom dashboards — Feed transaction events into your own reporting tools