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Managing Your Subscription

Handle all billing and subscription tasks from Settings > Billing (or the Billing link in the sidebar).

Viewing your plan​

The billing page shows:

  • Your current plan and pricing
  • Number of seats (active users)
  • Next billing date
  • Payment method on file

Adding or removing seats​

As your team grows or shrinks:

  • Add a seat — Invite a new team member and a seat is added automatically. You'll be billed for the additional seat on your next billing cycle.
  • Remove a seat — Deactivate a user in Settings > Users. The seat is freed up and your bill adjusts on the next cycle.

Updating payment info​

Click Update Payment Method on the billing page to change your credit card or payment details.

Canceling​

If you need to cancel your subscription:

  1. Go to Settings > Billing
  2. Click Cancel Subscription
  3. Your account remains active until the end of the current billing period

Your data is retained for a period after cancellation in case you want to come back.

Questions?​

For billing questions or issues, reach out to hello@docjacket.com. We're happy to help.