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Navigating DocJacket

Here's a quick tour of the DocJacket layout so you know where everything lives.

The Dashboard

The dashboard is your home base. When you log in, you'll see:

  • Today's Briefing — A snapshot of your day: closings today, tasks due, overdue items, and your overall workload level
  • Quick Actions — Shortcuts to common work like creating a transaction or uploading a contract
  • Closing Soon — Transactions approaching their closing date, with urgency indicators
  • Quick Tasks — Your most pressing to-dos across all transactions
  • Month Stats — New transactions, closed deals, active volume, and pending tasks for the month

The Sidebar

The sidebar on the left is your main navigation. Here's what each section does:

Menu ItemWhat It Does
DashboardYour daily overview and quick actions
TransactionsAll your deals — search, filter, and manage
TasksOrganization-wide task list across all transactions
PipelineBoard views for transaction status, task due dates, and buyer offers
TemplatesCreate and manage checklists, key date rules, email templates, forms, document lists, and report templates
InboxYour message center for transaction-related emails
ContactsYour contact database — clients, agents, vendors
CalendarSee all key dates, tasks, reminders, and deadlines in a calendar view
ReportsTransaction reports and analytics
Video CoursesStructured help and training content
BillingYour subscription and payment details
SettingsOrganization settings, user management, integrations

Inside a transaction

When you open a transaction, you'll see a tabbed layout:

  • Overview — Everything at a glance: key dates, financials, contacts, tasks, documents, contingencies, and repairs
  • Tasks — To-do list specific to this transaction
  • Documents — All files for this deal
  • Contacts — People involved in this transaction
  • Messages — Email, SMS, portal chat, and scheduled communication surfaces
  • Portal — Client and agent portal controls
  • Forms — Online form links and submissions
  • Activity — Recent activity for the deal
  • Reports — Transaction reports and report scheduling
  • Calculators — Transaction calculators

The Overview tab is where most TCs spend their time — it's a single-page view of everything important about the deal.

Quick tips

  • Pending uploads are not finished transactions — review and save completed extractions before expecting them in the transaction list
  • Search is everywhere — use the search bar on the Transactions page to find deals by address, buyer name, or seller name
  • Help chat — Click the chat button in the bottom-right corner anytime for instant AI-powered help
  • Review queue — Use the document-tasks icon in the topbar for pending uploads, ready drafts, scheduled sends, and recent activity