Skip to main content

Pipeline View

The Pipeline page is a visual board for work in motion. It has three tabs:

Pipeline page with transaction status columns and draggable transaction cards

  • Transactions — non-offer transactions grouped by active transaction status
  • Tasks — open tasks grouped by due-date bucket across transactions
  • Buyer Offers — offers you have received on your listings, grouped by offer status

Use the tabs at the top of the Pipeline page to switch views.

Transactions view​

The Transactions view is a Kanban board. Each column represents an active non-offer transaction status configured for your organization. Transaction cards appear in the column that matches their current status.

If your team hides a status in settings, that status stops appearing as a Pipeline column. A deal sitting in an offer-type status does not appear on any Pipeline board, and it does not move to the Buyer Offers tab; find it on the Transactions list instead.

Transaction cards​

Each card shows:

  • Property address — Click to jump into the transaction
  • Type and side — Buyer, seller, dual, lease, and related labels
  • Primary image — When a property image is available
  • Parties — Buyer or seller names when available
  • Purchase price — When a price is available
  • Closing date — When it's expected to close
  • Assignee — When the transaction has an owner
  • Unread message badge — When that transaction has unread messages

Drag and drop​

Move a card between status columns to update the transaction's status. DocJacket saves the change in the background and rolls the card back if the update fails.

Moving a transaction from an open status into a closed or cancelled status is a terminal transition. DocJacket closes out related pending work behind the scenes, including incomplete key dates, open tasks, pending scheduled messages, pending scheduled emails, and unsent reminders.

Inbox intakes​

When unprocessed intakes exist, the Transactions view shows an Inbox column before the status columns. Click an intake card to review it, confirm the transaction details, and convert it into a transaction.

Inbox cards do not appear on the Buyer Offers tab. Front Door form submissions do not land in this column; they go to Front Door > Leads and, when the visitor gave an email, to a contact. See Leads and CTAs. To track a prospect who has no contract yet, see Track a lead before there's a contract.

Tasks view​

The Tasks view shows open tasks in due-date buckets:

  • Past Due
  • Today
  • Tomorrow
  • In 2 Days through In 7 Days
  • In 8+ Days
  • Undated

Use this view when you want to work by deadline instead of by transaction.

You can:

  • Search tasks
  • Filter by priority, assigned-to-me, active transactions only, past-due tasks, and undated tasks. The active-transactions filter is on by default.
  • Sort by due date, name, or priority
  • Mark tasks complete or incomplete
  • Click into the related transaction task
  • Edit a task due date inline
  • Drag task cards to supported date buckets to reschedule them. Past Due, In 8+ Days, and Undated are review buckets, not drag targets.
  • Use the task dot to set a color or, when the task has a status-option set, pick a configured task status

Buyer Offers view​

The Buyer Offers tab lists the offers you have received on your listings, not deals. Each card is one buyer's offer on one listing, and the offers are grouped into columns by offer status: Submitted, Under Review, Countered, Accepted, and Not Selected.

A card shows the buyer, the listing address, the offer amount, and, when they apply, a review state, an escalation clause, the expiration time, and the buyer's agent and brokerage. Click a card to open the listing's offers section.

Offers are not transactions. Creating a deal with an offer-type status does not put it on this tab.

When to use Pipeline vs. Transactions list​

  • Pipeline is best for board-style triage: moving transactions between statuses, working by task due date, and reviewing offers received on your listings.
  • Transactions list is better for searching, filtering, saved views, inline editing fields, bulk scanning, and working with many transactions at once.

Both surfaces work with the same transaction records; they are different ways to manage the same work.